Stay Safe on patas.lk
Your safety is our top priority.
At patas.lk, we're fully committed to keeping your buying, selling, and job-seeking experience safe and worry-free. Here are some important tips and reminders to help you stay protected when using our platform.
🧭General Safety Advice
✅Verify Items in Person
Always meet the seller and inspect the item thoroughly before making any payment. If you're the seller, only hand over items once payment is received and verified.
💼When Applying for Jobs
- • Research the company and verify its authenticity before sharing personal details.
- • Never pay any fee to apply or secure a job.
- • Avoid interviews in private locations.
💰Exchange Item and Payment at the Same Time
Buyers: Don't make payments before you've received the product.
Sellers: Don't send or deliver the item before you've received payment in full.
⚖️Use Common Sense
If a deal sounds too good to be true — it probably is. Avoid offers promising unrealistic returns, "work-from-home riches," or "instant profits."
🔒Never Share Financial Details
Never share sensitive information such as:
- • Bank or card details
- • OTPs or passwords
- • PayPal, Payoneer, or similar account credentials
patas.lk will never request your password, bank details, or personal financial information.
🚫Scams & Frauds to Watch Out For
📨Fake Information Requests
patas.lk never sends unsolicited emails asking for your personal information or login credentials. If you receive a suspicious message or link, do not click or reply — report it immediately.
💸Requests to Use Money Transfer Services
Avoid transactions via Western Union, MoneyGram, or similar remittance services — these are frequently used in scams. Only use direct payment methods with local verification.
📦Beware of False Delivery Offers
patas.lk does not provide any delivery or escrow service. If someone claims otherwise, report it right away.
👻Impersonation & Phishing
Watch out for scammers pretending to be patas.lk staff or "verification agents." Official communication will only come from @patas.lk email addresses.
🛡️Safety Measures by patas.lk
🔐Your Email Is Protected
We never publicly display your email address on ads — keeping you safe from spam and phishing attempts.
📱Hide Your Phone Number (Optional)
You can choose to keep your phone number private and still receive inquiries through our in-app chat.
🧠Continuous Improvement
We constantly upgrade our systems to detect, block, and remove suspicious activity before it reaches you.
🚫Repeat Offenders Are Blocked
Our team tracks reports and permanently removes users who violate our safety policies or attempt fraud.
🚨Reporting a Safety Issue
🧾Victim of a Scam?
If you suspect fraud or have been scammed:
- • Report it to us immediately via support@patas.lk
- • Contact your nearest police station or the Cyber Crime Investigation Division (CCID) for further action.
We take such reports seriously and cooperate with law enforcement to investigate fraudulent activity.
🔒Information Sharing
Your privacy matters to us. While patas.lk does not share your personal information publicly, we may assist law enforcement agencies when legitimate investigations require it.
📞Need Help?
Operating Hours:
- Weekdays: 9:00 AM – 6:00 PM
- Weekends & Mercantile Holidays: 8:00 AM – 5:00 PM
Support Channels:
📞 Call: +94 77 670 5262
📧 Email: support@patas.lk
© 2025 patas.lk. All rights reserved.
Stay smart. Stay safe. Trade confidently.
